SHIPPING POLICY
Effective Date: August 01, 2026
Ausban Blanks provides customized apparel manufactured according to each customer's specifications.
Production Time
Because our products are fully customized and made to order, every order requires a dedicated production process.
Our standard production and delivery timeframe is approximately:
20–30 business days
This timeframe is communicated to customers before they complete their purchase.
Production may include material preparation, cutting, sewing, printing, embroidery, labeling, finishing, quality control, packaging, and preparation for shipment.
Shipping
After production is completed and the order passes quality control, the merchandise is packaged and shipped to the delivery address provided by the customer.
International shipments may be handled through commercial carriers such as DHL or other appropriate shipping providers.
Shipping Address
Customers are responsible for providing a complete and accurate delivery address.
Ausban Blanks is not responsible for delays resulting from incorrect or incomplete shipping information provided by the customer.
Customs and Import Charges
For international shipments, customs duties, taxes, brokerage fees, or other charges imposed by the destination country may apply.
Unless specifically stated otherwise at checkout or in writing, these charges are the responsibility of the customer.
Shipping Delays
The 20–30 business day timeframe is an estimated production and delivery timeframe and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, severe weather, transportation disruptions, material availability, or other unforeseen circumstances.
If we determine that an order cannot be shipped within the applicable timeframe, we will communicate the delay to the customer and provide an updated estimated shipment timeframe and available options consistent with applicable law.
For internet orders, federal rules require sellers to have a reasonable basis for their advertised shipment timeframe and provide appropriate options when an order cannot be shipped as promised.
Tracking
When tracking information is available, it will be provided to the customer through the applicable communication channel.